Every task your BPO does, done in minutes.
Your inbound email becomes completed work in your AMS. Turnaround in minutes, not hours, continuously. 9 AM, 2 PM, 3 AM.
Built for specialty insurance - not a generic agent wrapper.
Clarix is purpose-built for the places insurance operations actually break: carrier quirks, state forms, audit trails, and the gap between a “mostly right” draft and work that can ship.
Built for specialty insurance
Purpose-built for MGAs, wholesalers, and retail brokers handling E&S and specialty lines. We speak ACORD, Lloyd's, and stamping-office.
Minutes, not hours
Turnaround in minutes, not hours, 24/7. Submissions, endorsements, and certs that used to wait a day now ship while the broker is still on the call.
Confidence-gated accuracy
Every output carries a confidence score. Low-confidence work escalates to a human reviewer before it ships - not after the carrier flags it.
Full audit trail
Every action logged, every decision traceable. Defensible to regulators, carriers, and anyone asking how a policy got bound at 3 AM.
Everything a BPO does, done by agents who don't sleep, miss a deadline, or leave for a better offer.
Twelve categories of specialty back-office work. Each with a defined input, a defined output, and a human reviewer on the edge cases.
NB submission prep
Pull loss runs, attach exposures, format to carrier templates, route for send.
ACORD intake
Parse inbound ACORD forms, normalize fields, route to the right desk and carrier.
Renewal prep
90-day pipeline, refresh exposures, prep carrier packets before expiry.
Submission QC
Review packet completeness, flag missing fields, hold submissions until clean.
Binders & policies
Draft, route for signature, counter-sign on receipt, file in AMS.
COI issuance
ACORD 25 / 27 / 28, holder-specific wording, sent to GC and broker.
Endorsement processing
Mid-term changes processed, pricing recalculated, docs updated, AMS synced.
Cancellation & reinstatement
Process requests, generate notices, file with carrier and AMS.
OFAC check
Sanctions screening on every binding, results logged for audit.
Broker follow-up
Status pings, missing-info chases, deadline reminders, all logged.
Mailout & delivery
Outbound to cert holders, named insureds, additional insureds, with receipts.
Stamping office filings
Surplus lines, DFS, state premium tax filed on time, receipts logged.
The back office is still mostly people, spreadsheets, and offshore teams working into the night.
We replace that layer. Completed work delivered to your AMS. Edge cases route to whoever you've chosen to review them, your team or ours.
One Monday. Every task, done in minutes - whenever it arrives.
A composite day at a mid-sized MGA. Submissions in oxblood, deliveries in cream. Clarix runs continuously - 9 AM, 2 PM, 3 AM. Not just overnight.
Your SOPs become our agents.
Day one, your way.
Every specialty operation runs on documented procedures - how Carrier A wants a submission formatted, which endorsement codes map to which states, when a loss ratio triggers a re-quote. Clarix ingests your existing SOPs, turns them into agent operating procedures, and trains on your actual team's corrections. Your team can refine SOPs in your tenant dashboard. AI Copilot reviews changes for clarity, impact assessment runs against historical cases, then deploys safely.
The result: agents that work the way your best operator does - on day one, not month six.
Plugs into your AMS. No rip-and-replace.
Clarix writes to your existing agency management system - policies, endorsements, certificates, and filings land where your team already works.
Nine ways the old model breaks. The long-form comparison.
If you're running a specialty desk on offshore BPO labor, here is where the wheels come off, and what changes when Clarix takes over the back office.
Now that you've seen what we replace, here's how we work together.
You stay in control. We do the work.
Your team owns oversight. We run the platform and the agents. Completed work, delivered to your AMS.
Your team, in control
Your team handles flagged exceptions and refines SOPs with AI Copilot guidance, right in your dashboard. You set the rules; the agents follow them.
We run the engine
We provide the platform, the agents, and the continuous improvement that makes them sharper every month. You receive finished work.